13 pages. Maps the laboratory contribution to ten hospital wide programs including water safety, sterile services, endoscope reprocessing, dialysis, compounding, occupational health, catering and construction, each set out as what the owning department owns, what the laboratory supplies and what the laboratory does not do. Includes an eight step method for establishing a commitment with its resource, a ten field commitment register, and escalation where an exceedance is reported repeatedly and never acted upon.