16 pages. Pairs with the competency framework, which defines what to assess. This defines how to deliver it. Built around the observation problem, that a person who knows they are watched performs differently, with seven techniques that reduce it and four kinds of evidence that cannot be performed for an assessor. Six training modules mapped to the competency codes, guidance on running each of the six assessment methods, a judgment module of seven scenarios, six options for the low frequency operator, and ten common training mistakes.